Tag: supply-chain

  • The Thinking Supply Chain: From Backbone to Brain

    The Thinking Supply Chain: From Backbone to Brain

    For years, the supply chain has been seen as the backbone of retail — essential, but mostly invisible. Something that should “just work.” Preferably at low cost and with full flexibility to handle whatever you throw at it — new promotions, assortment changes, or seasonal spikes. But as the retail landscape evolves faster than ever, that backbone is being…

  • Making Sense of AI in Retail — Where and how to Start?

    Making Sense of AI in Retail — Where and how to Start?

    Everyone’s talking about AI. But for most retailers, the biggest challenge isn’t whether to adopt AI — it’s where to begin. Do you focus on internal efficiencies, better customer experiences, or fixing pricing and promotions? And what kind of AI do you even need? LLMs? GenAI? Agentic AI? Here’s a simple way to frame your…

  • 🧠 The Rusty Bicycle Problem: Why Companies Struggle to Let Go of Outdated Tech 

    🧠 The Rusty Bicycle Problem: Why Companies Struggle to Let Go of Outdated Tech 

    Picture this: you’ve had the same bike for years. It’s scratched, the gears slip now and then, and the brakes squeak. But it still gets you from A to B, so you keep fixing it — a new chain here, a little oil there.  That’s how most companies treat their technology.  Legacy systems that were…

  • Your Supply Chain Called — It Wants a Seat at the Strategy Table 

    Your Supply Chain Called — It Wants a Seat at the Strategy Table 

    Retail at its core has always been about moving a product from one place to another — from supplier to consumer.  Let’s start with a history lesson:  Picture the traditional general store (the kind you see in old western movies). The store owner knew every customer by name. They knew who needed flour on Tuesday,…

  • Are You Building a Leaner Business — or Just a Smaller One? 

    Are You Building a Leaner Business — or Just a Smaller One? 

    You Can’t Save Your Way to Retail Success  Margins are tight. Inflation is real. Competition is fierce.  So it’s no surprise that cost-cutting is climbing to the top of retail boardroom agendas.  But here’s the misconception that trips up too many retailers:  👉 You can’t save your way to long-term success.  Yes, trimming costs improves…